Looking for assistance to get assistance from Spotify
I can't log into my Spotify account. I get "Incorrect username or password." I'm using my email address for my login.
I clicked "Forgot password" and entered my email address and Spotify said "Email sent. We sent you an email. Follow the instructions to get back into your account." But I didn't receive that email. I waited more than 24 hours, then tried again a couple times. It's not in my spam/junk folder either.
I tried creating a new account with the same email address, but Spotify says "This address is already linked to an existing account. To continue, log in."
I clicked "Contact Spotify" from the footer of their support pages, and they offer support by sending them a message, contacting them on X or Facebook, or asking for support in their support community. I don't have an X or Facebook account, and when I click to send them a message they require me to log in! I visited their support community and typed my issue, but when I clicked "Post" to submit my issue they require me to log in!
Does anyone know how to contact a human at Spotify?
OMG is Spotify official /s (Fuck nevermind, I thought that the user was the community name)
Btw, I recently tried to contact Spotify via their email ([email protected]) when I couldn't change my password either, this email is somewhere on the reset password page