Linux @lemmy.ml oiram15 @lemmy.sdf.org 1y ago

I am desperate. Linux is not booting

SOLUTION BELOW

I have never been in a more confusing situation regarding Linux.

I have a Dell XPS 15 9560, which had a dual boot Windows 10 / EndeavourOS setup. It was running fine for months. 10 days ago I updated Linux and after restart it couldn't boot anymore. It got stuck at "A start job is running for /dev/disk/by-uuid/..." (which is the root partition).

First, with the help of a friend of mine who is quite knowledgeable about Linux (he runs vanilla Arch, etc), we spent 5 hours trying to fix it but had no luck.

Then I decided to back up everything and do a fresh install. Aaaand the same error happened again on the first boot. Then I though "ok, probably some problem with Arch, lets try Fedora". Nope. Some similar error about not finding the root partition. (Here I must say that the kernel which was shipped with the ISO was working fine, but after updating to the latest one, it failed.) Here I thought "ok, then it might be a problem with the latest kernel, let's install EndeavourOS with the LTS kernel." Nope, LTS kernel also didn't boot. Then I tried Ubuntu and it worked, but that's not solving the problem. Then I decided to put another nvme drive in the laptop and try there. The same error again.

Now the greatest part: If I put the nvme drive into an external usb case, EndeavourOS installs, updates, boots without any problem, no sign of the error.

So now I don't know how to proceed... Maybe there is something wrong with the pcie port in my laptop, but except for the booting problem, windows is working, I can also mount and access every partition in the ssd through a live usb. So no other signs of problem with the port whatsoever.

I would be grateful for any advice as I've lost several days trying to solve this and I am out of ideas...

Solution: The last working kernels are from 11. August 2023 (both linux and linux-lts) linux-6.4.10.arch1-1 and linux-lts-6.1.45-1. You can download them from here: linux / linux-lts and install them with

sudo pacman -U the_path_to_the_package

Thank you all for the help!

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56 comments

So this occurs after an update. Is it not possible to boot into the prior kernel?

If possible to boot into the prior kernel, can you inspect logs or the journal to see where your error is cropping up?

This issue sounds like a regression of sorts with a driver, but log/debug would help confirm. This would be one worth reporting to upstream if you can rescue some logs (I gather you can if you can boot the disk from another enclosure).

If you can boot into the machine, investigate note from the journal:

journalctl --list-boots
journalctl -b -1,
- where -1 was the prior boot, -2, the one before that, etc

-- If you are booting into a live environment or are otherwise mounting the disk:

journalctl -D /var/log/journal/ID_GOES_HERE
example path: /var/log/journal/2dff8304d5114c44bfb1311357a3cd87

-- Keep us posted.

If truly a driver regression, but you can boot from the prior kernel (if you don't have it, install it via livecd or so), definitely report this one and remain on the prior kernel until resolved. Bleeding edge things.

I have already wiped everything, so no logs... The only way to have it booting is to install EndeavourOS using the offline installer, which is using kernel 6.4.8. There is an option to install the LTS kernel alongside. So the system is booting with 6.4.8, but after updating, neither the new 6.4.12, or the LTS, which is 6.2, doesn't boot. I haven't tried booting with the LTS kernel before updating, to see if the same kernel is working before and after or not. I will try to reinstall it using the offline installer and then try to gather some logs after updating.

If you do go this route - try to update the kernel only, not the rest of the system. Yes, it's bad under normal circumstances, but I think we're way past those.

sudo pacman -Syy linux

This would rule out some other part of system getting in the way - like systemd.

I updated only the kernel and I got the following:

:: kernel-install installing kernel 6.4.12-arch1-1
dracut: Executing: /usr/bin/dracut --no-hostonly --force /efi/69f1b920c192454c97831ba6e72bf777/6.4.12-arch1-1/initrd-fallback 6.4.12-arch1-1
dracut: dracut module 'dash' will not be installed, because command 'dash' could not be found!
dracut: dracut module 'mksh' will not be installed, because command 'mksh' could not be found!
dracut: dracut module 'busybox' will not be installed, because command 'busybox' could not be found!
dracut: dracut module 'dbus-broker' will not be installed, because command 'dbus-broker' could not be found!
dracut: dracut module 'rngd' will not be installed, because command 'rngd' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmand' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmanctl' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmand-wait-online' could not be found!
dracut: dracut module 'network-wicked' will not be installed, because command 'wicked' could not be found!
dracut: dracut module 'dmraid' will not be installed, because command 'kpartx' could not be found!
dracut: dracut module 'multipath' will not be installed, because command 'multipath' could not be found!
dracut: dracut module 'tpm2-tss' will not be installed, because command 'tpm2' could not be found!
dracut: dracut module 'fcoe' will not be installed, because command 'dcbtool' could not be found!
dracut: dracut module 'fcoe' will not be installed, because command 'fipvlan' could not be found!
dracut: dracut module 'fcoe' will not be installed, because command 'lldpad' could not be found!
dracut: dracut module 'fcoe' will not be installed, because command 'fcoemon' could not be found!
dracut: dracut module 'fcoe' will not be installed, because command 'fcoeadm' could not be found!
dracut: dracut module 'fcoe-uefi' will not be installed, because command 'dcbtool' could not be found!
dracut: dracut module 'fcoe-uefi' will not be installed, because command 'fipvlan' could not be found!
dracut: dracut module 'fcoe-uefi' will not be installed, because command 'lldpad' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsi-iname' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsiadm' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsid' could not be found!
dracut: dracut module 'nbd' depends on 'network', which can't be installed
dracut: dracut module 'nvmf' will not be installed, because command 'nvme' could not be found!
dracut: dracut module 'biosdevname' will not be installed, because command 'biosdevname' could not be found!
dracut: dracut module 'memstrack' will not be installed, because command 'memstrack' could not be found!
dracut: memstrack is not available
dracut: If you need to use rd.memdebug>=4, please install memstrack and procps-ng
dracut: dracut module 'squash' will not be installed, because command 'mksquashfs' could not be found!
dracut: dracut module 'squash' will not be installed, because command 'unsquashfs' could not be found!
dracut: *** Including module: systemd ***
dracut: *** Including module: systemd-initrd ***
dracut: *** Including module: modsign ***
dracut: *** Including module: i18n ***
dracut: *** Including module: btrfs ***
dracut: *** Including module: crypt ***
dracut: *** Including module: dm ***
dracut: Skipping udev rule: 64-device-mapper.rules
dracut: Skipping udev rule: 60-persistent-storage-dm.rules
dracut: Skipping udev rule: 55-dm.rules
dracut: *** Including module: kernel-modules ***
dracut: *** Including module: kernel-modules-extra ***
dracut: *** Including module: lvm ***
dracut: Skipping udev rule: 64-device-mapper.rules
dracut: Skipping udev rule: 56-lvm.rules
dracut: Skipping udev rule: 60-persistent-storage-lvm.rules
dracut: *** Including module: mdraid ***
dracut: Skipping udev rule: 64-md-raid.rules
dracut: *** Including module: nvdimm ***
dracut: *** Including module: qemu ***
dracut: *** Including module: qemu-net ***
dracut: *** Including module: lunmask ***
dracut: *** Including module: resume ***
dracut: *** Including module: rootfs-block ***
dracut: *** Including module: terminfo ***
dracut: *** Including module: udev-rules ***
dracut: Skipping udev rule: 40-redhat.rules
dracut: Skipping udev rule: 50-firmware.rules
dracut: Skipping udev rule: 50-udev.rules
dracut: Skipping udev rule: 91-permissions.rules
dracut: Skipping udev rule: 80-drivers-modprobe.rules
dracut: *** Including module: virtiofs ***
dracut: *** Including module: dracut-systemd ***
dracut: *** Including module: usrmount ***
dracut: *** Including module: base ***
dracut: *** Including module: fs-lib ***
dracut: *** Including module: shutdown ***
dracut: *** Including modules done ***
dracut: *** Installing kernel module dependencies ***
dracut: *** Installing kernel module dependencies done ***
dracut: *** Resolving executable dependencies ***
dracut: *** Resolving executable dependencies done ***
dracut: *** Hardlinking files ***
dracut: Mode:                     real
dracut: Method:                   memcmp
dracut: Files:                    1987
dracut: Linked:                   8 files
dracut: Compared:                 0 xattrs
dracut: Compared:                 449 files
dracut: Saved:                    1.42 MiB
dracut: Duration:                 0.022128 seconds
dracut: *** Hardlinking files done ***
dracut: *** Generating early-microcode cpio image ***
dracut: *** Constructing AuthenticAMD.bin ***
dracut: *** Store current command line parameters ***
dracut: *** Stripping files ***
dracut: *** Stripping files done ***
dracut: *** Creating image file '/efi/69f1b920c192454c97831ba6e72bf777/6.4.12-arch1-1/initrd-fallback' ***
dracut: *** Creating initramfs image file '/efi/69f1b920c192454c97831ba6e72bf777/6.4.12-arch1-1/initrd-fallback' done ***
dracut: Executing: /usr/bin/dracut --hostonly --no-hostonly-cmdline -f /efi/69f1b920c192454c97831ba6e72bf777/6.4.12-arch1-1/initrd 6.4.12-arch1-1

(Continues in the second comment)

dracut: dracut module 'dash' will not be installed, because command 'dash' could not be found!
dracut: dracut module 'mksh' will not be installed, because command 'mksh' could not be found!
dracut: dracut module 'busybox' will not be installed, because command 'busybox' could not be found!
dracut: dracut module 'dbus-broker' will not be installed, because command 'dbus-broker' could not be found!
dracut: dracut module 'rngd' will not be installed, because command 'rngd' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmand' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmanctl' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmand-wait-online' could not be found!
dracut: dracut module 'network-wicked' will not be installed, because command 'wicked' could not be found!
dracut: dracut module 'dmraid' will not be installed, because command 'kpartx' could not be found!
dracut: dracut module 'tpm2-tss' will not be installed, because command 'tpm2' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsi-iname' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsiadm' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsid' could not be found!
dracut: dracut module 'nvmf' will not be installed, because command 'nvme' could not be found!
dracut: dracut module 'biosdevname' will not be installed, because command 'biosdevname' could not be found!
dracut: dracut module 'memstrack' will not be installed, because command 'memstrack' could not be found!
dracut: memstrack is not available
dracut: If you need to use rd.memdebug>=4, please install memstrack and procps-ng
dracut: dracut module 'squash' will not be installed, because command 'mksquashfs' could not be found!
dracut: dracut module 'squash' will not be installed, because command 'unsquashfs' could not be found!
dracut: dracut module 'dash' will not be installed, because command 'dash' could not be found!
dracut: dracut module 'mksh' will not be installed, because command 'mksh' could not be found!
dracut: dracut module 'busybox' will not be installed, because command 'busybox' could not be found!
dracut: dracut module 'dbus-broker' will not be installed, because command 'dbus-broker' could not be found!
dracut: dracut module 'rngd' will not be installed, because command 'rngd' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmand' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmanctl' could not be found!
dracut: dracut module 'connman' will not be installed, because command 'connmand-wait-online' could not be found!
dracut: dracut module 'network-wicked' will not be installed, because command 'wicked' could not be found!
dracut: dracut module 'dmraid' will not be installed, because command 'kpartx' could not be found!
dracut: dracut module 'tpm2-tss' will not be installed, because command 'tpm2' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsi-iname' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsiadm' could not be found!
dracut: dracut module 'iscsi' will not be installed, because command 'iscsid' could not be found!
dracut: dracut module 'nvmf' will not be installed, because command 'nvme' could not be found!
dracut: dracut module 'memstrack' will not be installed, because command 'memstrack' could not be found!
dracut: memstrack is not available
dracut: If you need to use rd.memdebug>=4, please install memstrack and procps-ng
dracut: dracut module 'squash' will not be installed, because command 'mksquashfs' could not be found!
dracut: dracut module 'squash' will not be installed, because command 'unsquashfs' could not be found!
dracut: *** Including module: systemd ***
dracut: *** Including module: systemd-initrd ***
dracut: *** Including module: i18n ***
dracut: *** Including module: kernel-modules ***
dracut: *** Including module: kernel-modules-extra ***
dracut: *** Including module: rootfs-block ***
dracut: *** Including module: terminfo ***
dracut: *** Including module: udev-rules ***
dracut: Skipping udev rule: 40-redhat.rules
dracut: Skipping udev rule: 50-firmware.rules
dracut: Skipping udev rule: 50-udev.rules
dracut: Skipping udev rule: 91-permissions.rules
dracut: Skipping udev rule: 80-drivers-modprobe.rules
dracut: Skipping udev rule: 70-persistent-net.rules
dracut: *** Including module: dracut-systemd ***
dracut: *** Including module: usrmount ***
dracut: *** Including module: base ***
dracut: *** Including module: fs-lib ***
dracut: *** Including module: shutdown ***
dracut: *** Including modules done ***
dracut: *** Installing kernel module dependencies ***
dracut: *** Installing kernel module dependencies done ***
dracut: *** Resolving executable dependencies ***
dracut: *** Resolving executable dependencies done ***
dracut: *** Hardlinking files ***
dracut: Mode:                     real
dracut: Method:                   memcmp
dracut: Files:                    780
dracut: Linked:                   2 files
dracut: Compared:                 0 xattrs
dracut: Compared:                 38 files
dracut: Saved:                    356.65 KiB
dracut: Duration:                 0.010006 seconds
dracut: *** Hardlinking files done ***
dracut: *** Generating early-microcode cpio image ***
dracut: *** Store current command line parameters ***
dracut: *** Stripping files ***
dracut: *** Stripping files done ***
dracut: *** Creating image file '/efi/69f1b920c192454c97831ba6e72bf777/6.4.12-arch1-1/initrd' ***
dracut: *** Creating initramfs image file '/efi/69f1b920c192454c97831ba6e72bf777/6.4.12-arch1-1/initrd' done ***
(4/5) Check if user should be informed about rebooting after certain system package upgrades.
(5/5) Checking which packages need to be rebuilt

Did it boot or did it get stuck at the same spot again?
- It got stuck at the same spot.
  
  Implies it is the kernel. Mark it on hold and stick to the working kernel for the time being.
  
  Does EndeavourOS use pacman?
  
  You might consider modifying /etc/pacman.conf to include the option IgnorePkg=linux linux-lts until this is resolved. 6.4.12.arch1-1 was added ~4 days ago. If you check the releases arch linux kernel releases here, they have nearly a weekly cadence. This may be a case you can ride out until a newer kernel is released that might solve your issue.
  
  If you need access to older releases, see the archive.
  
  For root cause analysis -- is it possible for you to extract/view the journal logs now that you have upgraded the kernel causing the issue? -- /var/log/journal is a good start. My time is limited, but I'm curious to see what's going on in there. In any case per your and Illecors' testing, it seems you have isolated the issue to the linux package.
  
  I just realized you're also on systemd-boot (I am too). I'll check into a way to revert back to prior kernels (for I also may run into a similar issue).
  
  edit: updated IgnorePkg line to include both your mainline and LTS kernel (Pacman -Syu updates both) if you opt to hold them for updates.
  
  This is the log https://ufile.io/p5wj1hu0
  
  I'm not sure if this is relevant, but I added pci=nommconf to the kernel parameters as I had errors similar to the one in this topic, otherwise the log was over 40 000 lines long.
  
  Edit: I'm not sure if this is exactly a kernel problem, as I get the same error when booting with the LTS kernel, which is older than the one installed with the offline installer.
  
  No worries. When checking that output, it is for the working 6.4.8-arch1-1 kernel. The broken kernel boot attempt would be most useful, but I don't want to make you suffer to get it, if you are back to a working system. I think at this point it is safe to say your laptop isn't a fan of the newer kernels.
  
  I would :
  
  (fresh install/andor working machine) update your /etc/pacman.conf to ignore updates to packages linux and linux-lts
  
  Devise a way to add multiple systemd-boot boot entries. I was working on this just a bit ago but I don't have it fool proof and it drops you to an emergency shell. So I am hesitant to share this at the moment.
  
  --
  
  Ideally: You could (from a working system) install a known working LTS image (pkg linux-lts), and exclude that from updates until you land on a working kernel release (keep an eye on testing and core repos once a week or so). in this way, you'll have a working LTS, and can upgrade/downgrade mainline kernels as you please, booting back into LTS to correct issues should they arise.
  
  edit: minor
  
  I found the problem! It was actually the kernel, just both the latest and the lts versions released after 11th of August don't work. So for now I need to stick to the versions from 11th. Thank you very much for the help!
  
  Edit: this is the bug

56 comments