Will the murder of UnitedHealthcare CEO Brian Thompson shock the American system into change?
Initially rejected, the 43-year-old from Minnesota spent hours on hold appealing the decision - even lodging a complaint with the state - only to see her claims denied three times.
Now she is bracing for the battle to start again, after deciding her best option was to try her luck with a new insurance company.
"It's exhausting," she said. "I can't keep going like this."