Skip Navigation

CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch

techcrunch.com CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch

Several people who received the CrowdStrike offer found that the gift card didn't work, while others got an error saying the voucher had been canceled.

CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several peoplewho say they received the gift card, as well as a source who also received one.

On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes “the additional work that the July 19 incident has caused.”

“And for that, we send our heartfelt thanks and apologies for the inconvenience,” the email read, according to a screenshot shared by the source. The same email was also posted on X by someone else. “To express our gratitude, your next cup of coffee or late night snack is on us!”

13

You're viewing a single thread.

13 comments
  • Our VAR responded to the CS rep basically saying:

    And just how so might I ask we use this effectively when we had a team of 6 people working on this? Cut a bigmac 6 ways, 2 oz of soda and 12 fries per person?

13 comments