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How can I see all comments in a thread?

Hi, sorry if this is a stupid question I'm sure you're having to answer all kinds of ridiculous things with the influx of us newbies.

I'm finding that often I can't actually see most of the discussion in a thread while logged into my account. I'll see a thread with no comments, and be able to reply to it normally, but if I view that same thread in incognito mode suddenly I see all the other comments that are apparently invisible to me while logged in.

On Mastodon there are sometimes similar issues that can be got around by following users or searching specific toot URLs to help federate, but I have no idea what the equivalent action is on Lemmy.

Any pointers very welcome, thanks!

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