Not surprising to me that the city government depends so much on proprietary software, but disappointing. Wonder what kind of day that Finnish-American Portlander is having.
Not closely at all; blissfully ignorant here in the peanut gallery :) Just read up a bit:
CrowdStrike says users should boot the computer into Safe Mode or Windows Recovery Environment, navigate to the CrowdStrike directory, and delete the faulty file “C-00000291*.sys.”
I read "users" as "IT support", and "the computer" as "every affected computer in your organization". I don't envy those poor folks in IT. Well I often do actually, but not today!