The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.
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I wonder why user tests aren't even mentioned once in the article. If you design an interface you have to test it with your audience
It's not the point of this article. NN group talks a lot about user testing in other articles, IIRC.
Why not? If the starting point of the article is that we can't design interfaces based on our elitist 5 percenter knowledge then the remedy for that would be...?
Why are you asking me? I didn't write the article.
Because you said that was not the point of the article and I asked you to clarify why you think it wasn't. But never mind. This is going nowhere.
Bad phrasing. I read your previous comment as demanding an explanation from me for why the author wrote an article about simple design rather than about user testing.
Honestly, I don't think the article would have been well-served by detouring into user testing. It's long enough as it is, and again -- NN group has written a LOT on the topic.
I'm not really sure why you brought it up in the first place. It seems like 'beating a dead horse' territory.