Is anyone else tired of “employee engagement”?
Is anyone else tired of “employee engagement”?
I am so sick of employee engagement surveys and the resulting exercise in futility around soliciting changes that never get made. It’s honestly one of the more evil and deceitful processes that capitalism and academia have ever teamed up to create.
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I recently quit a job that was suspicious of how I interacted with clients since I was uncomfortable with sending "rate me" emails to boost the company's rating on google. I don't even answer those emails when I get them, why the hell would I send one?
During the height of Covid I worked at a local pet supply chain. Corporate wanted us to call customers who hadn't shopped in a while and beg them to come back. Not only were we short-staffed, now they wanted managers to sit on the phone all day spamming former customers instead of helping out on the sales floor.
I refused to participate since we always promised customers that we'd only call them if there was a recall on pet food. Of course I got reprimanded for keeping that promise. We were already losing business to Chewy and Amazon—why would we want to burn through our customers' goodwill by calling and guilt-tripping them for not shopping with us?
You did the right thing. I would never shop there again if I got such a call. That's pathetic of your company's leadership.