Reddit claiming they weren’t recovering deleted posts
Reddit claiming they weren’t recovering deleted posts
I’m not sure if it’s a coincidence, but I raised a case with the ICO in the UK, and today they got back to me asking for all my communication with Reddit. Also today - after a month of silence - Reddit also emailed me with this
If you’re in the UK and had been affected by posts being restored, I’d recommend contacting the ICO. It takes less than 5 minutes
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When the ICO recieve a complaint they usually send an initial notification email to the data controller to advise that a case officer will be assigned in due course.
Well, unless it relates to a serious or ongoing data breach, which tends to be triaged immediately into an active investigation.
Initial notification letters do usually recommend trying to resolve the issue with the data subject in the interim though.
That probably spooked Reddit into moving your case up the priority list as I imagine they've got a pretty substantial backlog of SAR, erasure and objection requests, considering the circumstances.
The response window for most of those rights is 30 calendar days + extensions if applicable, so they could also have just been responding as late as allowed, accounting for aforementioned probable backlog.
Do let us know when the ICO gets back to you though, will be fascinating to hear what they have to say.
I very much doubt they'll get back. I also put about minimal effort into the report as I really don't expect anything to come of it