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'Absolutely it was racially motivated' says RBC bank client after police called to investigate transaction

ottawa.ctvnews.ca 'Absolutely it was racially motivated' says RBC bank client after police called to investigate transaction

An Ottawa woman plans to file a human rights complaint against the Royal Bank of Canada after a routine trip to her branch to pick-up her credit card resulted in what she calls a dehumanizing and racist experience to prove her identity to police.

'Absolutely it was racially motivated' says RBC bank client after police called to investigate transaction

Barratou Barry, an RBC bank client of 15 years, says on Aug. 18, she went to her regular branch location on Bank Street to make a cash deposit in her account and to pick up her new credit card.

"The first transaction went well. I put money into my account, I gave them my debit card; everything was smooth. To pick up my credit card I needed identification," she says. "I did not have my driver's license handy with me at that time. I had my health card."

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