Isn't the business model based on getting people to love it when they're kids and become addicted then, before they're able to critically think about food, and then coasting on the people that have fond memories of it?
The adults going there now were kids in the 80s and 90s, and remember the old style. No kid gives a rip about a place that looks like this, with no characters or colors. Even today when I see red and yellow together it makes me think of them, but now it's all gray, brick, and beige, with a dollop of yellow just for the logo.
Personally I like this boring look fine. But damn if it's not gonna take a huge hit from being loved by generations that have no memory of fast play places and mascots.
Getting rid of the play area is probably good though because I mean really they are gross if you just think for a few seconds. But capitalism does dictate wringing every drop of injury money from anyone whenever possible.
Now while I support draining the bucks from corporations, ruining opportunities for kids to have fun memories too. If only having fun wasn't so injury-prone.
Additionally, you know McDonalds corporate office did all kinds of research; they wouldn't rebrand unless they were confident in the new branding. The sleek, monochrome building probably reminds people of cleanliness or something.
It's less complicated than even that, it's about real estate value, which is where McDonald's corporate arm really makes it's money. It's easier to sell a full gray box than one that is so obviously a McDonalds in a past life. Same thing has happened with Pizza Hut, they don't build them with the classic roofline anymore.
Also very true. But I'm not convinced it was the right choice, just because the brand is confident in it. UHC likely did research to choose a CEO, and look how that turned out.